Our simple process
helps patients find relief
Create your free account
- Before you can book your first appointment, you’ll have to set up a Virtual Clinic account
- Setting up your account only takes a few minutes
- You'll use your account to book appointments with our dietitians and doctors
- When you meet with any member of our clinical staff, your notes will be saved in your account
Provide your health history and choose your payment method
- A privacy form for your signature will be sent by text message and email
- You’ll complete a brief questionnaire about your medical history
- Choose how you pay: you can either pay through your insurance or we can bill you directly
Book your appointment
- Most of our appointments start with a 50-minute virtual visit with a dietitian
- Together, you’ll create your customized care plan
- They may also recommend follow-up care with our weight- management and menopause-trained doctors, or mental health specialists, as necessary
Join your appointment
- We recommend using a computer rather than your phone for the best experience
- 15 minutes before your appointment, you’ll receive a link to your appointment by text message and email
- 5 minutes before your appointment, simply click on the link and follow the instructions
After your appointment
- You’ll receive a summary of your visit through your Virtual Clinic portal
- You can fill any prescriptions that have been ordered for you and schedule your recommended follow-up appointments
- A link to a satisfaction survey will be sent via email
